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List of works by Rosemary Batt

Data Transparency and Methods in Quantitative and Qualitative Research: Letter from the Editors

scientific article published in 2021

Introduction: Institutional Change and Labour Market Segmentation in European Call Centres

scientific article published in 2009

Managing Customer Services: Human Resource Practices, Quit Rates, and Sales Growth

scholarly article published in June 2002

When Wall Street manages Main Street: Managerial dilemmas, sustainability, and inequality

scholarly article published on 15 March 2018

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