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List of works by Sophia Martine Kleefstra

An instrument assessing patient satisfaction with day care in hospitals.

scientific article

Influence of Intensified Supervision by Health Care Inspectorates on Online Patient Ratings of Hospitals: A Multilevel Study of More Than 43,000 Online Ratings

scientific article published on 15 July 2016

Investigating the Potential Contribution of Patient Rating Sites to Hospital Supervision: Exploratory Results From an Interview Study in the Netherlands.

scientific article published on 20 July 2016

Is the length of stay in hospital correlated with patient satisfaction?

scientific article published on 12 July 2012

Patient satisfaction revisited: a multilevel approach

scientific article published on 14 May 2009

Trends in patient satisfaction in Dutch university medical centers: room for improvement for all.

scientific article

Understanding the impact of supervision on reducing medication risks: an interview study in long-term elderly care.

scientific article

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