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List of works by Glenn Robert

'Catching up': The significance of occupational communities for the delivery of high quality home care by community nurses

scientific article

'It's sometimes hard to tell what patients are playing at': How healthcare professionals make sense of why patients and families complain about care.

scientific article published in August 2017

'Poppets and parcels': the links between staff experience of work and acutely ill older peoples' experience of hospital care.

scientific article published in June 2012

A longitudinal, multi-level comparative study of quality and safety in European hospitals: the QUASER study protocol

scientific article

Addressing inactivity after stroke: The Collaborative Rehabilitation in Acute Stroke (CREATE) study

scientific article published on 02 November 2020

Adopting and assimilating new non-pharmaceutical technologies into health care: a systematic review

scientific article published on 30 June 2010

Choice

scientific article published in December 2005

Co-designing organisational improvements and interventions to increase inpatient activity in four stroke units in England: a mixed-methods process evaluation using normalisation process theory

Co-producing novel wound care products for Epidermolysis bullosa; an empirical case study of the use of surrogates in the design and prototype development process.

scientific article published on 09 April 2012

Codesigning health and other public services with vulnerable and disadvantaged populations: Insights from an international collaboration.

scientific article published on 2 January 2019

Conceptualising nurse-patient therapeutic engagement on acute mental health wards: An integrative review

scientific article published on 05 March 2019

Cost of quality management and information provision for screening: colorectal cancer screening

scientific article

Developing an intervention to facilitate family communication about inherited genetic conditions, and training genetic counsellors in its delivery

scientific article published on 7 October 2015

Diffusion of innovations in service organizations: systematic review and recommendations

scientific article (publication date: 2004)

Disentangling rhetoric and reality: an international Delphi study of factors and processes that facilitate the successful implementation of decisions to decommission healthcare services.

scientific article

Emergency department staff priorities for improving palliative care provision for older people: A qualitative study

scientific article published in April 2017

Enabling 'citizen voice' in the English health and social care system: A national survey of the organizational structures, relationships and impacts of local Healthwatch in England

scientific article published on 07 July 2020

Enhancing the experience of carers in the chemotherapy outpatient setting: an exploratory randomised controlled trial to test impact, acceptability and feasibility of a complex intervention co-designed by carers and staff

scientific article published on 06 March 2015

Ethics of limb disposal: dignity and the medical waste stockpiling scandal

scientific article published on 29 July 2019

Experience based co-design reduces formal complaints on an acute mental health ward

scientific article

Experience-based design: from redesigning the system around the patient to co-designing services with the patient

scientific article published in October 2006

Explaining organisational responses to a board-level quality improvement intervention: findings from an evaluation in six providers in the English National Health Service

article

Exploring the Legacies of Filmed Patient Narratives: The Interpretation and Appropriation of Patient Films by Health Care Staff

scientific article

Exploring the adoption of Schwartz Center Rounds as an organisational innovation to improve staff well-being in England, 2009-2015.

scientific article published on 05 January 2017

Exploring the nature and impact of leadership on the local implementation of the Productive Ward Releasing Time to Care.

scientific article published on January 2014

Exploring the sustainability of quality improvement interventions in healthcare organisations: a multiple methods study of the 10-year impact of the 'Productive Ward: Releasing Time to Care' programme in English acute hospitals

scientific article published on 29 July 2019

Exploring, measuring and enhancing the coproduction of health and well-being at the national, regional and local levels through comparative case studies in Sweden and England: the 'Samskapa' research programme protocol

scientific article published on 26 July 2019

Friends and family test should no longer be mandatory

scientific article published on 29 January 2018

How do hospital boards govern for quality improvement? A mixed methods study of 15 organisations in England.

scientific article

Implementing large‐scale quality improvement

article

Implementing patient-centred cancer care: using experience-based co-design to improve patient experience in breast and lung cancer services

scientific article published on April 29, 2012

Improving childhood nutrition and wellness in South Africa: involving mothers/caregivers of malnourished or HIV positive children and health care workers as co-designers to enhance a local quality improvement intervention

scientific article

Investigating the organisational impacts of quality improvement: a protocol for a realist evaluation of improvement approaches drawing on the Resource Based View of the Firm.

scientific article

Investigating the use of patient involvement and patient experience in quality improvement in Norway: rhetoric or reality?

scientific article

Involving service users in the qualitative analysis of patient narratives to support healthcare quality improvement

article

Lost in Translation: A Multi-Level Case Study of the Metamorphosis of Meanings and Action in Public Sector Organizational Innovation

article

Measuring relational aspects of hospital care in England with the 'Patient Evaluation of Emotional Care during Hospitalisation' (PEECH) survey questionnaire.

scientific article

Mechanisms can help to use patients' experiences of chronic disease in research and practice: an interpretive synthesis.

scientific article published on August 2013

New models to support the professional education of health visitors: A qualitative study of the role of space and place in creating 'community of learning hubs'.

scientific article published on 30 April 2017

Nursing work and sensory experiences of hospital design: A before and after qualitative study following a move to all-single room inpatient accommodation

scientific article published on 17 May 2017

One size fits all? Mixed methods evaluation of the impact of 100% single-room accommodation on staff and patient experience, safety and costs

scientific article published on 25 September 2015

Organisational strategies and practices to improve care using patient experience data in acute NHS hospital trusts: an ethnographic study

scholarly article published 3 October 2019

Patients and staff as codesigners of healthcare services

scientific article published in the British Medical Journal

Redesigning mental health services: lessons on user involvement from the Mental Health Collaborative.

scientific article published on March 2003

Response to: 'A 'work smarter, not harder' approach to improving healthcare quality' by Hayes et al.

scientific article

Storylines of research in diffusion of innovation: a meta-narrative approach to systematic review

scientific article

Sustaining improvement? The 20-year Jönköping quality improvement program revisited

scientific article published on January 2015

Taking data seriously: the value of actor-network theory in rethinking patient experience data

scientific article published on 9 January 2017

The 10-year impact of a ward-level quality improvement intervention in acute hospitals: a multiple methods study

scientific article published on 16 August 2019

The Clinical Services Redesign Program in New South Wales: perceptions of senior health managers.

scientific article published on August 2010

The Participatory Zeitgeist: an explanatory theoretical model of change in an era of coproduction and codesign in healthcare improvement

article

The adoption, local implementation and assimilation into routine nursing practice of a national quality improvement programme: the Productive Ward in England

scientific article published on 15 February 2011

The next phase of healthcare improvement: what can we learn from social movements?

scientific article published on February 2004

The origins and implementation of an intervention to support healthcare staff to deliver compassionate care: exploring fidelity and adaptation in the transfer of Schwartz Center Rounds® from the United States to the United Kingdom

scientific article published on 08 July 2019

Training Genetic Counsellors to Deliver an Innovative Therapeutic Intervention: their Views and Experience of Facilitating Multi-Family Discussion Groups

scientific article published on 10 October 2016

Translating research on quality improvement in five European countries into a reflective guide for hospital leaders: the 'QUASER Hospital Guide'

scientific article published on 01 October 2019

Understanding and improving patient experience: a national survey of training courses provided by higher education providers and healthcare organizations in England

scientific article published on 13 November 2012

Using Experience-based Co-design with older patients, their families and staff to improve palliative care experiences in the Emergency Department: A reflective critique on the process and outcomes

scientific article published on 11 January 2017

Using institutional theory to analyse hospital responses to external demands for finance and quality in five European countries.

scientific article published on 17 December 2015

Using patients' experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both?

scientific article

What outcomes are associated with developing and implementing co-produced interventions in acute healthcare settings? A rapid evidence synthesis

scientific article

What patients do and their impact on implementation

scientific article published in April 2016

Whose data is it anyway? Patient experience and service improvement

scientific article published on 01 July 2020