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List of works by Elizabeth Stokoe

'You can hear a lot through the walls': Noise formulations in neighbour complaints

'You know how men are' ⬇️

scientific article published on 30 April 2012

10 ‘Just a Method in Search of a Problem?’ The Power of Conversation Analysis ⬇️

3. Gender and sexuality in talk-in-interaction ⬇️

A Cry for “Help”? How Crisis Negotiators Overcome Suicidal People's Resistance to Offers of Assistance ⬇️

scientific article published on 12 July 2023

A descriptive survey of cancer helplines in the United Kingdom: Who they are, the services offered, and the accessibility of those services

scientific article published on 8 October 2016

A review of Talk: The Science of Conversation by Elizabeth Stokoe,2018

scholarly article in Contemporary Linguistics, no. 4, 2021

Accomplishing Social Action with Identity Categories: Mediating and Policing Neighbour Disputes ⬇️

An Evaluation of Two Studies of Gender and Language in Educational Contexts: Some problems in analysis ⬇️

scientific article published in June 1997

An introduction to conversation analysis in social work research ⬇️

scientific article published on 6 October 2022

An introduction to conversation and gender

Analysing Identity in Interaction: Contrasting Discourse, Genealogical, Narrative and Conversation Analysis ⬇️

Analysing gender and language ⬇️

scientific article published in February 2005

Analysing identity in interaction: Contrasting discourse, genealogical, narrative and conversation analysis

book chapter by Bethan Benwell and Elizabeth Stokoe

Annual profile of contributors and decisions made

Applying findings and creating impact from conversation analytic studies of gender and communication

Asking Ostensibly Silly Questions in Police‐Suspect Interrogations

Asking for help without asking for help: How victims request and police offer assistance in cases of domestic violence when perpetrators are potentially co-present ⬇️

scientific article published on 9 March 2023

Asking more than one question in one turn in oral examinations and its impact on examination quality ⬇️

scientific article published in August 2021

Assessment in practice: achieving joint decisions in oral examination grading conversations ⬇️

scientific article published on 12 September 2023

Backstage/frontstage and the negotiation team ⬇️

Beware the 'Loughborough School' of Social Psychology? Interaction and the politics of intervention

scientific article published on 7 March 2012

Beyond Single‐Mindedness: A Figure‐Ground Reversal for the Cognitive Sciences

British education research and its quality: An analysis of Research Excellence Framework submissions ⬇️

scientific article published on 5 June 2024

Broadcasting the royal role: constructing culturally situated identities in the Princess Diana Panorama interview

scientific article

Calling the GP surgery: patient burden, patient satisfaction, and implications for training

scientific article

Can People With Intellectual Disability Resist Implications of Fault When Police Question Their Allegations of Sexual Assault and Rape?

scientific article

Can humans simulate talking like other humans? Comparing simulated clients to real customers in service inquiries ⬇️

scholarly article

Categorial systematics

article published in 2012

Chapter 15: Using the Conversation Analytic Role-play Method in healthcare interpreter education

book chapter by Natacha Niemants and Elizabeth Stokoe

Chapter 1: Theorising Discourse and Identity ⬇️

Chapter 2. When Police Interview Victims of Sexual Assault ⬇️

book chapter

Chapter 2: Conversational Identities ⬇️

Chapter 3: Institutional Identities ⬇️

Chapter 3: The Conversation Analytic Role-play Method: Simulation, Endogenous Impact and Interactional Nudges ⬇️

Chapter 4: Narrative Identities ⬇️

Chapter 5: Commodified Identities ⬇️

Chapter 6: Spatial Identities ⬇️

Chapter 7: Virtual Identities ⬇️

Chapter 6. Making “politics” relevant ⬇️

Characterological formulations of persons in neighbourhood complaint sequences ⬇️

scientific article published on 22 February 2020

Communication practices for delivering health behaviour change conversations in primary care: a systematic review and thematic synthesis

scientific article published on 03 August 2019

Competency and Participation in Acquiring a Mastery of Language: A Reconsideration of the Idea of Membership ⬇️

scientific article published in August 2006

Constructing Topicality in University Students' Small-group Discussion: A Conversation Analytic Approach ⬇️

scientific article published in October 2000

Constructing discussion tasks in university tutorials: shifting dynamics and identities ⬇️

scientific article published in August 2002

Conversation Analysis, Language, and Sexuality ⬇️

Conversation analysis has many applications, from Silicon Valley to medicine” ⬇️

blog post on LSE Business Review

Conversation analysis, public engagement and ‘following your nose’ (with a good sense of smell) ⬇️

scientific article published in 2022

Conversation and Gender

Conversational User Interfaces in Smart Homecare Interactions: A Conversation Analytic Case Study ⬇️

scientific article published on 19 July 2023

Conversations, and how we end them ⬇️

scientific article published on 28 April 2021

Coronavirus scams: the science of how to spot and deal with nuisance callers ⬇️

article by Bogdana Huma and Elizabeth Stokoe on The Conversation

Covid-19: What we have learnt from behavioural science during the pandemic so far that can help prepare us for the future

scientific article published in 2021

Crisis talk, from practice to training ⬇️

Crisis talk: negotiating with individuals in crisis

book by Rein Ove Sikveland, Heidi Kevoe-Feldman and Elizabeth Stokoe

Data and transcription ⬇️

Data: Transcription, Ethics and Anonymisation ⬇️

Dealing with Resistance in Initial Intake and Inquiry Calls to Mediation: The Power of “Willing” ⬇️

scientific article published on 10 February 2016

Dealing with the distress of people with intellectual disabilities reporting sexual assault and rape

Discourse and identity

book by Bethan Benwell and Elizabeth Stokoe

Discourses of Work-Life Balance: Negotiating 'Genderblind' Terms in Organizations

article published in 2005

Discursive Psychology

Discursive approaches ⬇️

Discursive psychology, focus group interviews and participants' categories

Discursive psychology: classic and contemporary issues

book edited by Cristian Tileagă and Elizabeth Stokoe

Discussing weight loss opportunistically and effectively in family practice: a qualitative study of clinical interactions using conversation analysis in UK family practice

scientific article published on 19 December 2020

Dispreferred actions and other interactional breaches as devices for occasioning audience laughter in television “sitcoms”

Documentation in the neonatal unit: The support given to parents and their participation in their baby's care

scientific article published on 15 January 2019

Doing actions with identity categories: complaints and denials in neighbor disputes ⬇️

scientific article published in January 2009

Editor's Introduction ⬇️

scientific article published on 4 June 2016

Editorial ⬇️

scientific article published on 20 December 2011

Effective telephone triage methods ⬇️

scientific article published on 2 June 2017

Effective triaging in general practice receptions: a conversation analytic study

book chapter by Rein Sikveland and Elizabeth Stokoe

Eligibility and bad news delivery: How call-takers reject applicants to university ⬇️

scientific article published in August 2018

Enquiry calls to GP surgeries in the United Kingdom: Expressions of incomplete service and dissatisfaction in closing sequences ⬇️

scientific article published on 2 June 2017

Enregistered and Emergent Identities in Narrative ⬇️

Entering the customer's domestic domain: Categorial systematics and the identification of ‘parties to a sale’ ⬇️

scientific article published in September 2017

Establishing Intellectually Impaired Victims’ Understanding about ‘Truth’ and ‘Lies’: Police Interview Guidance and Practice in Cases of Sexual Assault ⬇️

scientific article published on 8 June 2018

Ethics in action: consent-gaining interactions and implications for research practice

scientific article published on 29 October 2012

Ethnomethodological methods for identity and culture

book chapter in Researching Identity and Interculturality

Evaluative conduct in teacher–student supervision: When students assess their own performance

scholarly article

Examining parent-child interactions in British junior tennis: A conversation analysis of the pre-competition car journey ⬇️

scientific article published in May 2022

Explicit resistance within unsolicited conversations about weight in primary care ⬇️

scientific article published in April 2023

Formulating solutions in mediation ⬇️

scientific article published in November 2016

From practice to training ⬇️

GP-delivered brief weight loss interventions: a cohort study of patient responses and subsequent actions, using conversation analysis in UK primary care

article

Gender and Categorial Systematics ⬇️

scientific article published on 21 March 2014

Gender and discourse, gender and categorization: current developments in language and gender research ⬇️

scientific article published in January 2004

Gender, Conversation Analysis, and the Anatomy of Membership Categorization Practices ⬇️

scientific article published in July 2010

Gender, language, conversation analysis and feminism

Getting service at the constituency office: Analyzing citizens’ encounters with their Member of Parliament ⬇️

scientific article published on 4 August 2018

Getting the conversation started ⬇️

Government ministers not wearing masks was bad enough, but their defence of this position is even worse ⬇️

scientific article published on 3 November 2021

Have you been away? Holiday talk in everyday interaction

How Do Students Receive Help from Teachers? Initiating Assistance in Small Group Classroom Interactions ⬇️

scientific article published on 24 November 2023

How categorization impacts the design of requests: Asking for email addresses in call-centre interactions ⬇️

scientific article published on 25 August 2021

How real people communicate ⬇️

journal article in The Psychologist

How to Increase Participation in a Conflict Resolution Process: Insights from Discursive Psychology ⬇️

How to write a "good" REF Environment Statement ⬇️

blog post from LSE Impact of Social Sciences blog

How words reduce resistance towards the negotiation ⬇️

III. Gender Differences in Undergraduates' Talk: Contrasting Analyses, and what they Offer ⬇️

scientific article published in February 1995

IV. Toward a Conversation Analytic Approach to Gender and Discourse ⬇️

scientific article published in November 2000

Identifying and Responding to Possible -isms in Institutional Encounters

In case of emergency, order pizza ⬇️

scientific article published on 22 August 2019

Introduction to Special Issue on Discursive Psychology ⬇️

scientific article published on 24 February 2020

Lawyers in interviews: 'I advise you not to answer that question': conversation analysis, legal interaction and the analysis of lawyers' turns in police interrogations of suspects

book chapter in Routledge handbook for forensic linguistics

Making Gender Relevant: Conversation Analysis and Gender Categories in Interaction ⬇️

scientific article published in March 2001

Managing emotion ⬇️

Mediation Theory and Practice: Editor’s Introduction ⬇️

scientific article published on 15 February 2016

Mothers, Single Women and Sluts: Gender, Morality and Membership Categorization in Neighbour Disputes

Moving forward with membership categorization analysis: Methods for systematic analysis

article

Mundane morality ⬇️

scientific article published on 25 March 2015

Narrative and the discursive (re)construction of events

book chapter in The uses of narrative: explorations in sociology, psychology and cultural studies

Natural Action Processing ⬇️

scientific article published on 19 November 2019

Offers of assistance in politician–constituent interaction ⬇️

scientific article published on 2 November 2015

On Ethnomethodology, Feminism, and the Analysis of Categorial Reference to Gender in Talk-in-Interaction

scientific article published in August 2006

Open science communication: The first year of the UK's Independent Scientific Advisory Group for Emergencies

scientific article published on 15 January 2022

Overcoming Barriers to Mediation in Intake Calls to Services: Research-Based Strategies for Mediators

Overcoming Suicidal Persons’ Resistance Using Productive Communicative Challenges during Police Crisis Negotiations

scholarly article

Overcoming resistance ⬇️

Parental involvement in neonatal critical care decision-making.

scientific article published on 25 September 2016

Patient burden during appointment-making telephone calls to GP practices.

scientific article published on 25 March 2016

Persuasive Conduct: Alignment and Resistance in Prospecting “Cold” Calls ⬇️

scientific article published on 24 July 2018

Place and identity in tourists' accounts

scholarly article by Scott McCabe & Elizabeth H. Stokoe published July 2004 in Annals of Tourism Research

Police interviews with vulnerable people alleging sexual assault: Probing inconsistency and questioning conduct

Preparing to talk: Behind-the-scenes planning between negotiators for subsequent communication with persons in crisis ⬇️

scientific article published in April 2022

Problems in the neighbourhood: Formulating noise complaints across dispute resolution services ⬇️

scientific article published on 12 July 2019

Producing and Responding to -isms in Interaction

Prospective and Retrospective Categorisation : Category Proffers and Inferences in Social Interaction and Rolling News Media ⬇️

Psychological matters in institutional interaction: Insights and interventions from discursive psychology and conversation analysis. ⬇️

scientific article published in October 2020

Public Intimacy in Neighbour Relationships and Complaints ⬇️

scientific article published in September 2006

Putting persuasion (back) in its interactional context ⬇️

scientific article published on 28 February 2020

Relationship Between Clinician Language and the Success of Behavioral Weight Loss Interventions ⬇️

scientific article published in November 2023

Repair: Comparing Facebook ‘chat’ with spoken interaction

scholarly article by Joanne Meredith & Elizabeth Stokoe published 18 December 2013 in Discourse & Communication

Researching Identity and Interculturality

Resistance in Business-to-Business “Cold” Sales Calls ⬇️

scientific article published on 24 July 2023

Sacks, categories, language, and gender ⬇️

Self-Help in Calls for Help With Problem Neighbors ⬇️

scientific article published on 12 April 2007

Short-term outcome of treatment limitation discussions for newborn infants, a multicentre prospective observational cohort study.

scientific article published on 15 November 2016

Should Police Negotiators Ask to “Talk” or “Speak” to Persons in Crisis? Word Selection and Overcoming Resistance to Dialogue Proposals ⬇️

scientific article published on 2 July 2020

Simulated Interaction and Communication Skills Training: The ‘Conversation-Analytic Role-Play Method’ ⬇️

Social interaction in high stakes crisis communication ⬇️

scientific article published in April 2023

Social psychology and social interaction: Identities, simulation and application ⬇️

scientific article published in 2014

Space invaders: the moral-spatial order in neighbour dispute discourse

scientific article published in December 2003

Story formulations in talk-in-interaction

Student Life; Student Identity; Student Experience: Ethnomethodological Methods for Pedagogical Matters

Talk in slow motion ⬇️

article interviewing Elizabeth Stokoe

Talk: the science of conversation

book by Elizabeth Stokoe

Talking about Gender: The Conversational Construction of Gender Categories in Academic Discourse ⬇️

scientific article published in April 1998

Talking delicately: Providing opportunistic weight loss advice to people living with obesity ⬇️

scientific article published in December 2022

The (In)Authenticity of Simulated Talk: Comparing Role-Played and Actual Interaction and the Implications for Communication Training

The Anatomy of First-Time and Subsequent Business-to-Business “Cold” Calls ⬇️

scientific article published on 2 April 2020

The Basis of Patient Resistance to Opportunistic Discussions About Weight in Primary Care ⬇️

scientific article published on 30 October 2023

The Conversation Analytic Role-play Method (CARM): A Method for Training Communication Skills as an Alternative to Simulated Role-play

article

The Role of Alcohol in Initial Help-Seeking Telephone Calls About Domestic Violence to the Police ⬇️

scientific article published on 9 August 2024

The Routledge Handbook of Language and Identity

article published in 2016

The backstage work negotiators do when communicating with persons in crisis

scholarly article

The conversation analytic role-play method: tacit methods, endogenous impact and interactional ‘nudges’ in applied interaction analysis

book chapter by Elizabeth Stokoe and Rein Sikveland

The conversational racetrack

Chapter 1 of Elizabeth Stokoe's book, Talk: the science of conversation

The conversational rollercoaster: Conversation analysis and the public science of talk

scholarly article published on 16 May 2018

The interactional production and breach of new norms in the time of COVID‐19: Achieving physical distancing in public spaces ⬇️

scientific article published on 27 December 2021

The order of ordering ⬇️

The production (and breach) of new norms in the time of COVID-19: Achieving physical distancing in public spaces ⬇️

scientific article published on 22 August 2021

The seventh year of Gender and Language

University Students Resisting Academic Identity ⬇️

University students managing engagement, preparation, knowledge and achievement: Interactional evidence from institutional, domestic and virtual settings

article

Vocabularies of social influence: Managing the moral accountability of influencing another

scientific article published on 09 August 2020

What can we learn from the language of “living with covid”? ⬇️

scientific article published on 3 March 2022

What does the ‘chat’ tell us about participation and engagement in online video conferencing? ⬇️

scientific article published in April 2024

What happens when patients say “no” to offers of referral for weight loss? - Results and recommendations from a conversation analysis of primary care interactions ⬇️

scientific article published in March 2022

What is a high-quality research environment? Evidence from the UK’s research excellence framework ⬇️

scientific article published on 13 February 2024

When delayed responses are productive: Being persuaded following resistance in conversation ⬇️

scholarly article

When police treat straightforward answers as uncooperative ⬇️

scientific article published in August 2017

`Black this, black that': racial insults and reported speech in neighbour complaints and police interrogations

`Did you have permission to smash your neighbour's door?' Silly questions and their answers in police—suspect interrogations

`I Take Full Responsibility, I Take Some Responsibility, I'll Take Half of it But No More Than That': Princess Diana and the Negotiation of Blame in the `Panorama' Interview

article published in 1999

‘Coming down’ ⬇️

‘Girl – woman – sorry!’: On the repair and non-repair of consecutive gender categories

‘I’m not gonna hit a lady’: Conversation analysis, membership categorization and men’s denials of violence towards women

article by Elizabeth Stokoe published January 2010 in Discourse & Society

“For the benefit of the tape”: Formulating embodied conduct in designedly uni-modal recorded police–suspect interrogations

“Have You Been Married, or …?”: Eliciting and Accounting for Relationship Histories in Speed-Dating Interaction

“I’ve got a girlfriend”: Police officers doing ‘self-disclosure’ in their interrogations of suspects

“No Comment” Responses to Questions in Police Investigative Interviews ⬇️

“You Don't Have to Answer”: Lawyers’ Contributions in Police Interrogations of Suspects

article published in 2011

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