‘I feel bad’, ‘We feel good’?—Emotions as a Driver for Personal and Organizational Identity and Organizational Identification as a Resource for Serving Unfriendly Customers
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| Description | scientific article published on July 20, 2011 |
| Author/s |
author: Rolf van Dick |
| Publication date | July 20, 2011 |
| Language | English |
| Country of origin | |
| Wikipedia link | |
| Access work |
https://api.wiley.com/onlinelibrary/tdm/v1/articles/10.1002%2Fsmi.1412 |
| Copyright status | |
| Missing/wrong data? | Edit Wikidata item |