Customers' complaints and its determinants: the case of a training educational hospital in iran
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| Description | scientific article published on 28 October 2013 |
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author: Hossein Ebrahimipour Ali Vafaee-Najar Shahnaz Kaffashi Zoleykha Saadati Ahmad Khanijahani |
| Publication date | October 28, 2013 |
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